>>/853813/
>>/853816/
Sorry I didn't respond to your email as promptly as you would have liked, but I do not have that email open at all times. I only check it every now and then.
I did not find a ban with the exact ID you cited. I lifted two bans with very similar IDs but I do not know if that will do the trick.
It may be possible the ban was a global one issued by an Admin and would need to be lifted by one. I don't know if that is how it works.