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> All the riders we speak to share the same opinion. “They don’t know what flexibility is at Team DSM.”

> “When I wanted to raise my saddle by 3 millimeters, the mechanic had to make 16 phone calls, so to speak,” says Waeytens.

> “First, the person responsible for the equipment had to be contacted and convinced why you wanted to raise your saddle. It ultimately took quite a while before that adjustment was actually made.”

> De Backer: “If you felt you needed more powder in your water bottle, that had to be investigated first. You then had to undergo all kinds of tests designed to demonstrate that you actually burn more energy during an effort.”

> “But that could drag on for a very long time. By the time it was finally allowed to get more powder, the season was almost over.”